ITC Letter to Clients regarding Covid-19 and Teletherapy Appointments

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I know that there’s widespread concern in our community about the Coronavirus Disease 2019 (COVID-19), and I want you to know that your health is my top priority. Starting with my return to the practice on March 31st and for the unforeseeable future, I am transitioning to “teletherapy” which are online sessions only. I understand that there may be a transitional learning curve, but we are in this together.

With the increasing uncertainty and growing number of infected individuals around the world, I encourage you to take responsibility for yourself and your family. It’s important for us all to take a proactive approach to minimize exposure.

  • If you've recently been in any airport, please wait 14 days before exposing yourself to others.

  • If you or someone close to you has recently traveled abroad, especially to or from Iran, South Korea, China, or Italy, please postpone face-to-face appointments with healthcare workers until further notice (hopefully by now these are being rescheduled).

  • If you're exhibiting symptoms of respiratory illness, I urge you to stay home, take care of yourself, and seek medical help when appropriate.

I encourage you to continue therapy and schedule secure online video appointments with me. If you are already on the upcoming schedule, I am transferring any face-to-face appointments to online teletherapy appointments. We will not meet in the office. If you wish to cancel you must cancel as usual.

Before your scheduled appointment you will need to log in to your client portal to read and sign new ITC Online Teletherapy (Telemental Health Services) Informed Consent, ITC Teletherapy “In Case of Emergency”, and SimplePractice Client Guide for Getting Started with Telehealth. The guide will instruct you on how to prepare for our sessions. During our first session we will go over the new procedures, informed consent, and address any questions or concerns regarding teletherapy.

Research shows that teletherapy can be just as effective as in-person appointments, and we can continue your care without interruption. Lastly, please remember to take care of yourselves and those that you love and care for. If you have any questions, please let me know. Be well!

Yours Truly,


Wendolyn Ross, MS, MFT, LPC
Infinite Transformations Counseling

Get in the Driver's Seat of Your Life Today!

Are you living the life you want to live? Nothing screams "take inventory of your life today" more than the passing of a loved one or an acquaintance. Today I learned that my aunt passed away. When in mourning we have to grieve the loss of a relationship, and manage our relationships with the rest of our family. Others try to comfort us, telling us to hold onto the good memories. We think about the good memories, and the challenging ones. We think about missed opportunities, and some opportunities we are grateful we experienced.  We ask ourselves several questions about the deceased and about ourselves. We wonder if they lived the life they wanted to live. My aunt has been the matriarch of our family for so long. I will miss her dearly and I pray for the strength of my mother, my aunts, my aunt's children, and her extended family. I am thankful for her. I pray my aunt, my mother's sister, lived the life she wanted to live. 

Are you living the live you want to live? Is it ever too late to make changes in your life that will make you feel fulfilled? The ones that will make your Creator say "well done my child." Are we ever too young or too old to be in the driver's seat of our own lives? I say no, I think. Only you can decide each and every day how to be true to yourself, and to the people you were given to love.

You don't know how to take the first step towards change? My advice would be to find a licensed psychotherapist to help you work out what's happened in your life, and what needs to happen next. My desire as a therapist is to bring my clients into an existence of healing, peace, and direction. If I am not the right fit for you professionally, or financially I would love to help you find someone who can help you sort out the pieces. 

Death only breaks a physical bond. Your spiritual bonds will go on forever. Living dead is worse than living alive. I have experienced great losses in my life. At times I had lost myself. There is a warming peace that comes from doing the work and getting to your destination while you still can. Don't just rest in peace, live in peace. If you have lost yourself or a loved one, reach out for help. There is nothing wrong with letting someone in the passenger seat.